The Elusive System Check Out
October 17, 2011
Increasingly, in both our home and work environments, we live in a world of automation. And, accordingly, our demands have risen just beyond the limits of reasonable expedemands ctation. Is it any wonder, then, that we frequently hear “What do
At Your Service
November 17, 2010
It has been one of those months—the kind where there seems to be a permanent target on your back. It began with my partner trying to rent a car. We both travel a lot, and are members of this company’s
More Client Expectations
February 6, 2009
“Learn who your client is, ask about their expectations, and listen to the answer.” That was how I closed my previous column, in which I detailed some of our experiences being on the client side of the fence, while building
Great Expectations
November 1, 2008
Do you know what your client expects from a project? Currently, we’re experiencing life from the client side of the fence, and learning from the experience. Thorburn Associates is expanding its offices in North Carolina. We grew, we ran out