Eyes Wide Open
March 31, 2015
When I called home this weekend for my weekly chat with Mom, she began telling me about her broken freezer. She said she went to get some tater tots, and noticed everything in the freezer section of the refrigerator had
More Client Expectations
February 6, 2009
“Learn who your client is, ask about their expectations, and listen to the answer.” That was how I closed my previous column, in which I detailed some of our experiences being on the client side of the fence, while building
Great Expectations
November 1, 2008
Do you know what your client expects from a project? Currently, we’re experiencing life from the client side of the fence, and learning from the experience. Thorburn Associates is expanding its offices in North Carolina. We grew, we ran out
When is a Project a Success?
March 29, 2005
When is a project a success? When it is done? When you are paid? When you have not had call backs? When you were not sued?! For us, it is when the customer is happy. We have given them something