Better City, Better Life

By: Steve Thorburn As the axiom goes, in 1810 the savvy entrepreneur should have gone to London, in 1910 they should have been in New York, and in 2010 they should be in Asia. Having recently returned from Shanghai, China and the World’s Fair (Expo 2010), the saying holds true. And it particularly points to… Read more »

Safe Disposal Of Green Rhetoric

By: Steve Thorburn I admit it. I’m tired of being lectured to about green building and sustainability. I’m not tired of the concepts; I like to think that I have subscribed to and enacted sustainable practices in my life and work for many years. I’m tired of green being the color of the month, and… Read more »

More Client Expectations

By: Steve Thorburn “Learn who your client is, ask about their expectations, and listen to the answer.” That was how I closed my previous column, in which I detailed some of our experiences being on the client side of the fence, while building a new office space for Thorburn Associates’ North Carolina Facility. The team is… Read more »

Great Expectations

By: Steve Thorburn Do you know what your client expects from a project? Currently, we’re experiencing life from the client side of the fence, and learning from the experience. Thorburn Associates is expanding its offices in North Carolina. We grew, we ran out of room, and nobody liked the idea of running a second shift…. Read more »

Can You See Me Now?

By: Steve Thorburn How do we have a good video meeting? The answer is the same as for a face-to-face meeting-we need to hear and see well in order to communicate and meet effectively. In terms of videoconferencing, how do we set things up visually to support that goal? This is a challenge on almost… Read more »

The State Of Themed Entertainment

By: Steve Thorburn School has started back up for the Fall, and the themed entertainment conference time has begun. The middle of September found us in Birmingham, England for the International Leisure Industry Week (LIW). The end of September found us in Maastricht, The Netherlands for TiLE and the third week in November will find… Read more »

Devil In The Details

By: Steve Thorburn Let’s look at the word “submittal.” The American Heritage Dictionary of the English Language’s third definition of submittal is: to commit (something) to the consideration or judgment of another. From a consultant’s point of view, submittals are printed documents or samples that define something. It could be the contractor’s qualifications, or products’… Read more »

Time Out Of Mind

By: Steve Thorburn Why does the last 20 percent of the project seem to take 80 percent of the time? Our challenge in the last few months has been dealing with or trying to deal with closeout submittals-one of those nasty little things that consultants require. It’s not that consultants want to make busy work… Read more »

When is a Project a Success?

By: Steve Thorburn When is a project a success? When it is done? When you are paid? When you have not had call backs? When you were not sued?! For us, it is when the customer is happy. We have given them something that makes their day-to-day job easier to do, it works, and they… Read more »