Can You See Me Now?

By: Steve Thorburn How do we have a good video meeting? The answer is the same as for a face-to-face meeting-we need to hear and see well in order to communicate and meet effectively. In terms of videoconferencing, how do we set things up visually to support that goal? This is a challenge on almost… Read more »

The State Of Themed Entertainment

By: Steve Thorburn School has started back up for the Fall, and the themed entertainment conference time has begun. The middle of September found us in Birmingham, England for the International Leisure Industry Week (LIW). The end of September found us in Maastricht, The Netherlands for TiLE and the third week in November will find… Read more »

Devil In The Details

By: Steve Thorburn Let’s look at the word “submittal.” The American Heritage Dictionary of the English Language’s third definition of submittal is: to commit (something) to the consideration or judgment of another. From a consultant’s point of view, submittals are printed documents or samples that define something. It could be the contractor’s qualifications, or products’… Read more »

Time Out Of Mind

By: Steve Thorburn Why does the last 20 percent of the project seem to take 80 percent of the time? Our challenge in the last few months has been dealing with or trying to deal with closeout submittals-one of those nasty little things that consultants require. It’s not that consultants want to make busy work… Read more »

When is a Project a Success?

By: Steve Thorburn When is a project a success? When it is done? When you are paid? When you have not had call backs? When you were not sued?! For us, it is when the customer is happy. We have given them something that makes their day-to-day job easier to do, it works, and they… Read more »