The Elusive System Check Out
October 17, 2011
Increasingly, in both our home and work environments, we live in a world of automation. And, accordingly, our demands have risen just beyond the limits of reasonable expedemands ctation. Is it any wonder, then, that we frequently hear “What do
More Client Expectations
February 6, 2009
“Learn who your client is, ask about their expectations, and listen to the answer.” That was how I closed my previous column, in which I detailed some of our experiences being on the client side of the fence, while building
Devil In The Details
July 18, 2005
Let’s look at the word “submittal.” The American Heritage Dictionary of the English Language’s third definition of submittal is: to commit (something) to the consideration or judgment of another. From a consultant’s point of view, submittals are printed documents or